{"id":2431,"date":"2022-01-31T15:36:07","date_gmt":"2022-01-31T19:36:07","guid":{"rendered":"https:\/\/secondcup.com\/frequently-asked-questions\/"},"modified":"2023-05-08T13:27:20","modified_gmt":"2023-05-08T17:27:20","slug":"faq","status":"publish","type":"page","link":"https:\/\/secondcup.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"

FAQ<\/h1><\/div><\/div><\/div>

<\/i><\/i><\/span>Promotions and Bonus Points<\/span><\/a><\/h4><\/div>
\n

Give yourself a pat in the back, via your loyalty to us you have gotten yourself extra points! If you dont see them right away, enjoy that coffee and relax, they usually have a delay of 7 days before they appear in your account.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How to sign-in to the app (including password reset)<\/span><\/a><\/h4><\/div>
Download our app via the Apple App Store or Google Play:<\/p>\n

APPLE:
\nhttps:\/\/itunes.apple.com\/ca\/app\/second-cup-coffee-co.\/id985820057?mt=8<\/a><\/p>\n

GOOGLE PLAY:
\nhttps:\/\/play.google.com\/store\/apps\/details?id=com.secondcup.mobile&hl=en<\/a><\/p>\n

Open the app, select the sign-in section situated at the top right.
\nSign in using existing rewards account details.<\/p>\n

If you have forgotten your password, please press forgot password.<\/div><\/div><\/div>

<\/i><\/i><\/span>How to register for rewards<\/span><\/a><\/h4><\/div>
For app<\/em>: Download app on the Apple App Store or Google Play.<\/p>\n

APPLE:
\nhttps:\/\/itunes.apple.com\/ca\/app\/second-cup-coffee-co.\/id985820057?mt=8<\/a><\/p>\n

GOOGLE PLAY:
\nhttps:\/\/play.google.com\/store\/apps\/details?id=com.secondcup.mobile&hl=en<\/a><\/p>\n

Open app and on the top left, select option that will let you create account.<\/p>\n

Fill out needed information.<\/p>\n

If you do not have a code, you can leave promo code blank.<\/p>\n

If you have a code (referral, promotion, etc.) please provide us that code.<\/p>\n

Carte physique: Visit https:\/\/secondcup.com\/en\/rewards<\/a><\/p>\n

Please fill in your 19-digit card number, as well as email, name, and password.<\/p>\n

Last step is to simply check the agreement button and press submit.<\/div><\/div><\/div>

<\/i><\/i><\/span>Nutritional information (general)<\/span><\/a><\/h4><\/div>
\n

The more you\u2019re in the know the better you feel. We at second cup take it at heart to provide all the necessary information about our products, please click on the following link.<\/p>\n

Menu<\/span><\/a><\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Employment opportunities <\/span><\/a><\/h4><\/div>
\n

Thank you for considering working with us at one of our awesome caf\u00e9s. As Second Cup caf\u00e9s are each individually owned and operated, each Franchise Partner is responsible for his or her own staff hiring. Our best suggestion to you would be to visit the cafes that you are interested in working at and hand in your resume in person.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Sponsorship and donations<\/span><\/a><\/h4><\/div>
\n

We encourage you to contact your local Second Cup caf\u00e9 directly as they would be your best source for support regarding your sponsorship\/donation request. In order to locate the nearest caf\u00e9 within your area, feel free to utilize our Caf\u00e9 Locator Tool provided below:<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How to order gift cards<\/span><\/a><\/h4><\/div>
\n

Press this link https:\/\/cws.givex.com\/cws4.0\/secondcup4\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>International Second Cup inquiry<\/span><\/a><\/h4><\/div>
\n

Well hello fellow loyal costumers of the world!
\nIt seems like you need to contact us, but you are in the wrong website.<\/p>\n

Please visit: https:\/\/www.mysecondcup.com\/<\/a><\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Catering<\/span><\/a><\/h4><\/div>
\n

Need to impress a group and want to stand out by providing high level of quality coffee? We can help you! Click in the following link to find the nearest location.<\/p>\n

Find a Caf\u00e9<\/span><\/a><\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Point Balance inquiry<\/span><\/a><\/h4><\/div>
\n

Curious to see how many points you have racked in your account?
\nFeel free to visit the following link, fair warning, urges to use your points to get free coffee might ensue.<\/p>\n

Rewards<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div>
Contact Us<\/span><\/a><\/div><\/div><\/div>
Locations & Hours<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2431","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/pages\/2431","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/comments?post=2431"}],"version-history":[{"count":5,"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/pages\/2431\/revisions"}],"predecessor-version":[{"id":5131,"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/pages\/2431\/revisions\/5131"}],"wp:attachment":[{"href":"https:\/\/secondcup.com\/en\/wp-json\/wp\/v2\/media?parent=2431"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}